Higher Heights Church UK  Privacy Policy

Effective Date: 4^th December 2024

Next Review: 3^rd December 2025

Higher Heights Church, UK  is committed to protecting the privacy of our members, visitors, and anyone who interacts with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable laws.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, physical address.
• Demographic Information: Date of birth, gender, marital status.
• Attendance Information: Records of your participation in church services, events, and ministries.
• Financial Information: Details of tithes, offerings, or donations.
• Communication Preferences: How you prefer to hear from us (e.g., email, SMS).
• Media: Photos, videos, or recordings taken during church events (with your consent).

2. How We Use Your Information

We use your personal information to:

• Facilitate church operations, services, and events.
• Communicate with you regarding church activities and updates.
• Process tithes, offerings, and donations.
• Provide pastoral care and support.
• Maintain accurate membership and attendance records.
• Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. Your information may be shared:

• With Church Staff and Volunteers: To assist in ministry operations and provide support.
• With Third-Party Service Providers: For services such as payment processing or communication tools (for example, email platforms).
• As Required by Law: If legally obligated to disclose your information to authorities.

4. Consent

By providing your personal information to Higher Heights Church, UK, you consent to its collection, use, and storage as outlined in this policy.

5. Protecting Your Information

We take reasonable steps to safeguard your personal information from unauthorized access, use, or disclosure. Measures include:

• Secure storage of physical and digital records.
• Restricted access to sensitive data by authorised personnel only.
• Regular review and updating of security practices.

6. Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal requirements.

To exercise your rights, please contact us at:

Email: info@higherheightslife.co.uk

Website: www.higherheightslife.co.uk

Mobile: +44 7354 878418

8. Use of Media and Photos

Photos or videos taken during church events may be used for promotional purposes (for example, social media, website). If you do not wish to appear in such media, please notify us in writing.

9. Updates to this Policy

We will update this policy annually. Any changes will be posted on our website and communicated to members as necessary.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@higherheightslife.co.uk

Phone: +44 7354 878418

Address: Ditton Park Academy, Kings Reach, Slough, SL3 7UX

Approved by:

Pastor Pauline Njoroge

Human Resources Director